🚨 EMERGENCY RESPONSE

Site Down or Hacked? We'll Fix It in 24 Hours.

Expert WordPress emergency response. No waiting. No hassle. Get your site back online today.

24-Hour Guarantee
Fast emergency response
Available 24/7

Emergency Situations

Emergency Situations We Handle

Site Completely Down

White screen, error messages, or total inaccessibility

Hacked or Infected

Malware, spam injections, or defaced content

Critical Plugin Conflict

Site breaking after update or plugin activation

Database Errors

Can't access admin or load pages

Hosting Issues

Server errors, permissions problems, or resource limits

Lost Admin Access

Locked out or password issues

WooCommerce Down

Checkout broken or store not functioning

Performance Crisis

Sudden extreme slowdown affecting business


Our Process

How We Get You Back Online Fast

Most issues resolved within 6 hours. Complex situations within 24 hours guaranteed.

1
Contact Us
⏱️ 2 minutes

Fill out emergency form or call. Tell us what's wrong. We respond immediately.

2
Assessment
⏱️ 30 minutes

Our expert reviews your site. Identifies the problem. Provides fix timeline estimate.

3
Rapid Fix
⏱️ 2-24 hours

We get to work immediately. Fix the issue safely. Test thoroughly.

4
Report & Prevention
⏱️ 1 hour

Deliver what we fixed. Explain what happened. Recommend prevention steps.


Simple Pricing

Site SOS - $99 Fixed Price

$99One-Time Fee
No hidden costs
What's Included:
  • 24-hour guaranteed fix
  • Root cause diagnosis
  • Complete repair and testing
  • Detailed incident report
  • Prevention recommendations
  • 7-day post-fix monitoring
Need ongoing protection? Ask about our Care Plans starting at $69/month

Get Help Now

Tell Us What's Happening

Emergency Contact Form

We'll respond within 15 minutes during business hours. For immediate help, call +1 (501) 248-8372

Why Vimsy

Why Site Owners Trust Us in Crisis

Fast Response

We respond within minutes, not hours. No waiting in ticket queues.

WordPress Experts

15+ years WordPress experience. We have done it all!

24-Hour Guarantee

If we can't fix it in 24 hours, you don't pay. Most fixes complete within 6 hours.

Safe Approach

Complete backup before starting. Thorough testing after fix. No shortcuts that create future problems.

Transparent Process

We explain what happened. Show you what we fixed. Teach you how to prevent it.

Post-Fix Support

7 days of monitoring included. Answer questions about the fix. Ensure stability.


Success Stories

Recent Emergency Fixes

"Our site was down during our biggest sale weekend. Vimsy had us back online in 3 hours. They saved our business."

Issue: Site crashed during traffic spike
Fix time: 3 hours
Sarah M.
eCommerce Store Owner

"We were hacked and didn't know it for days. They cleaned everything and locked down security in one afternoon."

Issue: Malware infection
Fix time: 6 hours
James T.
Marketing Agency

"Plugin update broke our checkout. Fixed within 2 hours on a Sunday evening. Incredible."

Issue: WooCommerce conflict
Fix time: 2 hours
Maria G.
Online Retailer

Questions

Common Questions About Emergency Service

We respond within 15 minutes during business hours (8am-8pm EST) and within 1 hour outside business hours. Most clients hear from us in under 10 minutes.

If we can't resolve your emergency within 24 hours, there's no charge. However, in our 5+ years, we've never missed this guarantee.

Yes. Emergencies don't wait for business hours, and neither do we. Our emergency service is available 24/7/365.

We always create a complete backup before making any changes. We also test thoroughly after fixes to ensure everything works properly.

We provide a detailed report explaining what went wrong and what we did. We also include 7 days of monitoring to ensure the fix holds and answer any follow-up questions.

Absolutely. Many of our emergency clients become ongoing care plan members. We'll explain your options after we stabilize your site.

Every Minute Counts. Let's Fix Your Site Now.

Speak to an expert in 60 seconds

No setup fees • 24-hour guarantee • Any WordPress issue fixed